Privacy Policy

This Policy explains how PackitPostit [the Company] treats data that is collected in the provision of our service and how we comply with the relevant privacy regulations from time to time, including GDPR.

We only collect data which is required to provide the service. We don’t manipulate it, sell it, aggregate it for other people or otherwise use it for anything other than dealing directly with you.

The use of any service offered by us indicates acceptance of this policy.

We are committed to handling all personal data received in accordance with the UK Government Data Protection Act 1998 (DPA) and also ensuring that data received about any European Union or Swiss national is handled in accordance with the EU General Data Protection Regulation (GDPR). If there is any conflict between the policies in this Privacy Policy and the DPA or GDPR policies, the GDPR shall prevail.

What information do we collect?

We collect information when you voluntarily complete web forms, customer surveys, provide feedback and participate in competitions.

Website usage information may be collected using cookies.

Our website may include features such as live chat and other social media features, such as the ‘Facebook Like button’ and widgets, such as the ‘Share This button’. These features may collect your IP address, which page you are visiting on our site, and may set a cookie to enable the feature to function properly.

Live chat and other social media features and widgets are either hosted by a third party or hosted directly on our site. Your interactions with these features are governed by the privacy policy of the company providing the service.

We use the information collected from the website or through other correspondence methods during dealings with you to personalise our services, based on the information you provide.

We may use your information collected from the website to personalise your repeat visits to our website. The company will not share your information for marketing purposes with other companies.

If you have consented to receive marketing, you may opt out at a later date.

You have a right at any time to stop us from contacting you for marketing purposes.

If you are already subscribed to us for marketing purposes and wish to no longer be contacted, please email us using the contact details on this site.

Request access or deletion of your personal data -

Access to your information and deletion

You have the right to request a copy of the information we hold about you and on your behalf, and also to request such information be deleted. If you would like a copy of some or all of your personal information or would like a deletion, please email or write to us using the details on the contact form on this website

We may make a small charge for this service.

We want to make sure that your personal information is accurate and up to date. You may ask us to correct or remove information you think is inaccurate.

If you believe that any information we are holding on you is incorrect or incomplete, using the details on the contact form on this website.

We will promptly correct any information found to be incorrect.

In addition to the uses listed above, your data may be used for a number of other purposes relevant to our objectives as a business. We may also use it to:

Track your usage of our websites
Sending your payment
Update you regularly on the status of your sale
Analyse your experiences
Meet our legal requirements
Monitor your activity or actions with our service
Respond to queries
Communicate changes to this policy
Carry out any form of marketing where we have a legal basis to do so e.g., postal, social, email

This list is by no means exhaustive and your data may be used in other ways where we have your express permission, a legitimate business interest or a legal duty. No matter what reason your data is collected for we have suitable systems and security measures in place to keep it safe and we keep your legal rights at the forefront of our operations.

Right to complain - We’d like to personally handle any complaints you may have about how your data is processed in a swift and effective manner, so please contact us and we'll be happy to help you. Though you do also have the right to complain to the Information Commissioners Office (ICO) if you don't think we've reasonably dealt with your concerns. You can call them directly on 0303 123 113 or email casework@ico.org.uk.